1. Data Controller
Altair Energy Partners (hereinafter “we,” “our,” or “us”) acts as the Data Controller for the personal data collected through this website and related services.
Contact details:
- Company: Altair Energy Partners
- Email: office@altair-energy.com
- Address: Rue BEAUCORY no. 15, B-6110 MONTIGNY-LE-TILLEUL, BELGIUM
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
- Identification data (e.g., name, company name, position)
- Contact details (e.g., email address, phone number, postal address)
- Technical data (e.g., IP address, browser type, cookies, analytics data)
- Communication data (e.g., messages sent via contact forms, quote requests, uploaded documents such as invoices or schematics)
3. Legal Basis for Processing
We process personal data only where there is a valid legal basis under Article 6 GDPR, including:
- Consent (Art. 6(1)(a)) – where you voluntarily provide your data (e.g., subscribing to our newsletter).
- Contract (Art. 6(1)(b)) – where processing is necessary to perform or prepare a contract with you.
- Legal obligation (Art. 6(1)(c)) – where we must comply with applicable laws.
- Legitimate interest (Art. 6(1)(f)) – where processing is necessary for our business operations, provided your rights do not override these interests.
4. Purposes of Processing
We use personal data for the following purposes:
- To respond to inquiries, requests, and quote submissions.
- To provide and manage our energy solutions and related services.
- To send newsletters, updates, and marketing communications (with your consent).
- To maintain and improve our website functionality and security.
- To comply with legal, regulatory, and contractual obligations.
5. Data Retention
We retain personal data only as long as necessary for the purposes stated above, or as required by law.
- Contact form data: up to 24 months.
- Newsletter subscription data: until you unsubscribe.
- Contractual and billing data: up to 10 years (as required by accounting/tax law).
6. Data Sharing
We do not sell or rent personal data. We may share data with:
- Service providers (e.g., IT hosting, email delivery, analytics) under strict confidentiality agreements.
- Public authorities, regulators, or courts when legally required.
- Partners and subcontractors involved in fulfilling a contract, only where necessary.
7. International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards in accordance with Chapter V GDPR, such as EU Standard Contractual Clauses.
8. Your Rights under GDPR
You have the following rights under the GDPR:
- Right of access (Art. 15): request confirmation of whether we process your data and obtain a copy.
- Right to rectification (Art. 16): request correction of inaccurate or incomplete data.
- Right to erasure (“right to be forgotten,” Art. 17): request deletion of data where legally applicable.
- Right to restriction of processing (Art. 18).
- Right to data portability (Art. 20): receive your data in a structured, commonly used format.
- Right to object (Art. 21): object to processing, including direct marketing.
- Right to withdraw consent at any time, where processing is based on consent.
To exercise your rights, contact us at: [insert contact email].
You also have the right to lodge a complaint with your local Data Protection Authority. In Belgium, this is the Gegevensbeschermingsautoriteit / Autorité de protection des données (www.gegevensbeschermingsautoriteit.be).
9. Cookies and Tracking
We use cookies and similar technologies for functionality, analytics, and marketing. Please see our Cookie Policy for detailed information.
10. Data Security
We implement technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.
11. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.